State Intelligence April 23, 2026 · 3 min read

Car Dealer Technology in Indiana: Data From 87 Scanned Dealers

87 Indiana dealers scanned. 32% independent, 55% franchise. CRM at 50%, advertising at 77%. Real scan data — no surveys.

We scanned 87 Indiana dealer websites in our latest scan. Here’s what the data actually shows — no surveys, no vendor claims.

87
dealers scanned
32%
independent
55%
franchise
13%
BHPH

Adoption by category — Indiana vs national

Category Indiana National Delta
CRM Platforms 50% 11% +39pp
Chat & Messaging 47% 25% +22pp
Paid Advertising 77% 19% +58pp
Inventory Management 62% 45% +17pp
Reputation Management 33% 16% +17pp
Trade-In & Valuation 32% 27% +5pp
Online Deal Tools 14% 8% +6pp

How to use this data

If you’re a dealer in Indiana, these numbers tell you where your market stands. CRM at 50% means competitive follow-up pressure — if you don’t have systematic lead management, dealers who do are winning those deals. Advertising at 77% means virtually every dealer in your market is running paid digital ads — the question is what you’re sending that traffic to.

See how your dealership compares to Indiana peers at dealersignals.com/benchmark. Explore full Indiana data at dealersignals.com/signal-reports.

WB
Will Burke
Founder, DealerSignals · 22 years in automotive

Former automotive technology executive turned independent data publisher. Built DealerSignals because dealers deserve honest market intelligence that isn't produced by the vendors selling to them.

1,746 dealers scanned
3,079 pages scanned
361 vendors fingerprinted
22 states covered
Free Intelligence

See what dealers in your state are actually running

Signal Reports shows real adoption data by state — what DMS, CRM, advertising, and inventory tools dealers are running. Filter by independent, franchise, or BHPH segment. Free. No account required.

Browse Signal Reports — Free → Take the Tech Stack Benchmark